faq…
Below you’ll find most everything you’ll need to know about your stay with us.
+ CHARGES, DEPOSITS & REFUNDS
Full payment is required upon booking. No deposit is required. Cancel 30 days, or more, in advance of check-in to receive a full refund. Cancellation requests 14 days, or more, in advance of check-in receive a 50% refund. Unfortunately, cancellations occurring less than 14 days before check-in will only receive a refund of the cleaning fee.
+ BOOKING AND CHECKINS
If you made a reservation on TailoredHousing.com, you are all set! We will send all the necessary information to access your Suite before check-in. Our minimum stay is two nights. Our maximum stay length is up to you. For stays over 30 days, please contact us and we'll be happy to help you out. We require one day’s advance notice for booking and we don’t accept same-day bookings.
+ YOUR STAY WITH US
Every suite features keyless electronic access so you can come and go on your terms. Check-in time is 3:00 PM (local time) and check-out time is 11:00 AM (local time). All our suites are smoke-free. Every suite features a premium queen-sized mattress. Most of our properties feature state-of-the-art fitness centers, pools and business lounges.
+ ALL ABOUT THE SUITES
While most of our suites have the following amenities standard, a full list of property-specific amenities is shown during the booking process:
Premium mattresses, linens & towels Boutique toiletries Smart Tvs ready to play Hulu and Netflix fully-equipped kitchen Premium roasted coffee Free, secure Wi-Fi 24/7 suite support Smoke-free.